Payment Policy
At Flexyourgym, we want to make your shopping experience smooth and secure. Here's how our payment process works:
Payment Processing
When you place an order on our site, we authorise your payment method to confirm the transaction. Rest assured, all items listed on our website are in stock and available for dispatch. Once your payment is processed, we will prepare your order for shipping and send you a confirmation email.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay)
- Digital Payments (Shop Pay, Apple Pay, Google Pay, PayPal)
Secure Payments
Your security is important to us. We use SSL encryption to protect your personal and payment information. This means any sensitive information you provide, including payment details, is securely encrypted when transmitted.
PCI Compliance
We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of security for your payment information. Our system undergoes regular assessments and risk management to maintain this standard.
Your Payment Information
For your security, your full card number is never accessible to us. Once your purchase is complete, we only have access to your billing information, shipping address, order details, and the last four digits of your card number.
Privacy and Data Protection
We respect your privacy and never sell, rent, or share your personal information with third parties. For more details on how we collect and use your information, please review our full Privacy Policy.
Failed or Delayed Payments
If your payment fails, we’ll notify you and give you 48 hours to resolve the issue. If we don't hear from you within that time, your order may be delayed or cancelled.
Refunds
All refunds are processed back to the original payment method used for the purchase. For more information, please refer to our Refund and Returns Policy.
Contact Us
If you have any questions or need assistance, we’re always here to help! You can reach us at:
Thank you for shopping with confidence at Flexyourgym!
